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Knowledge base
BinaryLane
Features
13
Automated Backups
External Firewall
Load Balancer
Data Transfer ("Bandwidth") Pooling
Two Factor Authentication
Advanced Settings
Cloud-config for Linux servers
SSH Keys: Connecting with Putty
Setup Your Own S3 Bucket
Attaching a Backup to your Server
Private LAN
Cloning a VPS
Partner Server
FAQs
Billing
14
What payment options are supported
How will I be billed?
I just paid. When will my server be online again?
Why has my new server been invoiced in small increments?
Can I add funds to my account?
Am I still charged if I turn off my server?
Can I pause my server subscription?
Why are invoice charged immediately after being issued?
What is the $1 charge on my credit card for?
Can I get invoices as PDF files?
Why am I receiving more than one invoice a month?
Credit Card chargebacks
Is my payment information secure?
Can I pay for additional network transfer data?
General
23
What is BinaryLane?
Who is BinaryLane for?
Where are BinaryLane servers located?
Sovereign Australian Cloud Servers
What are the main features of BinaryLane?
Can I have multiple users on my account?
Using Password Managers for Multi-User Sign-In
I've lost access to my email address; how can I restore access to my account?
Do you have an API?
Do you host my website
Join our Discord Community!
What happens during a DDoS attack - BinaryLane's response, and what you can do about it
Do you sell SSL/TLS certificates?
Where is my server located?
Do you have a partner or reseller program?
See all 23 articles
Support
8
Do you manage my server?
Do you have a phone number?
Can I pay for additional support?
What support options are available?
Why Your SSH Hardening Changes Aren't Working on BinaryLane
Can you migrate my website?
Password Reset Process Update
Critical cPanel/WHM/WP2 Vulnerability — CVE-2026-41940 (Authentication Bypass)
Network
14
Can I purchase additional IP addresses?
Is network speed throttled if my server exceeds its quota?
Is network data in both directions counted?
What is a VPC? Do I need one?
Can you host my DNS records? What are your nameservers?
What is the "permalink" entry shown in mPanel?
Can I set Reverse DNS for my IPs?
Does BinaryLane support DNSSEC?
Fix for Missing Interface on Split-NIC Enabled VPC Servers
Does BinaryLane Support BYO IP or BGP?
Using BYO IP Ranges on VPS
Can I add MX records for a subdomain?
Do you offer IP range leasing? Can you supply a /24 range?
Can I migrate my IP address between servers?
Servers and Plans
7
Will I get root/administrator access?
How long does it take to get a VPS after ordering?
Can I change my plan?
Can I cancel at any time?
What operating systems are available?
What can I run on a BinaryLane VPS?
Does BinaryLane have a mirror for Linux distros?
Guides
Getting Started
11
First Steps
Connecting to Linux with SSH
Connecting to Windows from your Mac
Where do I log into cPanel or WHM?
Securing your account
Securing your servers
How To Rebuild Your VPS
Detecting and Investigating Suspicious Activity on a VPS
Choosing the Right Nameservers for Your Domain
How to use BinaryLane's mPanel
How do I connect to my Cloud Server using my SSH key?
Linux Guides
19
IP Address Configuration on Linux
Disable IPv6 Privacy Extension in Linux
BinaryLane Ubuntu Mirror
How to Change Hostname/Server Name in Ubuntu 24.04
How to migrate a BinaryLane VPS to another location
Setting Up An Anycast Load Balancer on Ubuntu 22.04 LTS using Apache
How to expand storage ( /dev/vda1 ) so it takes up the entire disk
Migrating from Digital Ocean
How to benchmark disk I/O
How to Find and Fix Slow MySQL Queries
Installing Webmin on Debian/Ubuntu
Deployment Scripts feature discontinued
Netplan IP Configuration for Ubuntu / Debian
Enable ifupdown on Debian
How to switch from netplan or systemd-networkd to ifupdown
See all 19 articles
mPanel Guides
7
How to Clone or Transfer a Server to Another Account
Updating billing details
BinaryLane mPanel service IPs
Rename a service
How to Migrate Your Server (Change Location)
How to update PTR (Reverse DNS) records for your server in mPanel
Set a default SSH key for all new Cloud Server installations
VPC Guides
3
Two-tier WordPress Installation
Why do I need to adjust the MTU size for servers within a VPC?
VPC Routing Tables and Default Route Troubleshooting
Windows Guides
16
IP Address Configuration on Windows
Modifying Windows Updates settings
Remote Desktop Licensing Overview
Add a user account and grant administrator privileges
Create an administrator account for BinaryLane RDS licence management
Monitoring Memory Usage on Windows
Change Windows Remote Desktop Port
Disable IPv6 Privacy Extension in Windows
How to change the Administrator password for your Windows Server
Configuring IIS on Windows Server
Enable DHCP on Windows Server 2019
How to Change Hostname/Server Name in Windows Server 2022
How to create additional disks on a Windows Server
Understanding Administrator Account Lockouts on Windows Server 2025
Upgrading a Windows Server VPS to Windows Server 2025
See all 16 articles
AI Guides
4
Using Claude/Codex as a BinaryLane Server Agent (MCP)
Installing OpenClaw on BinaryLane
Does BinaryLane offer GPU servers, or does it plan to?
Installing Hermes Agent on BinaryLane
API Guides
3
Getting Started with BinaryLane API
Automate Your BinaryLane Infrastructure with Terraform
Does BinaryLane support scoped API tokens?
Troubleshooting
mPanel
9
mPanel Memory Graph
My VPS isn't working!
Why isn't the rescue console working?
Two-factor Authentication fails
SMS Validation
Stop getting SMS status notices
What is SysRq : Emergency Sync?
Setting Up KeePassXC for BinaryLane with MFA Enabled
Does the Rescue Console support copy and paste?
Linux
7
My Linux VPS clock is suddenly running fast (or slow)
Recovering a cPanel inbox from scheduled backup image
Recovering a cPanel directory from scheduled backup image
Why does my server have no swap partition?
Locked out of "root" on cPanel+WHM server
Ubuntu upgrade error for grub-efi-amd64-signed
SQL Server Express on Linux is using fewer vCPUs than expected
Network
6
Outbound emails don't work
Emails to Hotmail and Outlook are blocked
My additional IP isn't working. Why not?
How to check network latency using Windows
Why does speedtest report 4mbit/sec upload?
Why can't I connect to my server using SSH?
Windows
2
Why does Google Search think I am in a different country?
How to access Windows Recovery Options (WinRE) on a VPS
General Troubleshooting
1
Recover Website Content When You Have Lost Hosting Access
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