BinaryLane does not have a phone number for sales or support.


Our parent company Mammoth Cloud(Mammoth Media Pty. Ltd.) does not provide support for BinaryLane services, or field sales or support calls regarding BinaryLane services.


As there is no sales or phone support, we are unable to offer a 'call back' service to customers.


BinaryLane support enquiries are are limited to features (e.g. how do I buy an additional IP; how do I change plan; etc.), billing and other account related issues, and processed via the support ticketing system or by emailing [email protected].


BinaryLane is provided is as-is without support for the operating system and software you choose to run on the server, and so is only suitable for IT professionals and enthusiasts.  It is by excluding phone, and software support that we are able to offer such low prices.


Please ensure all support enquiries contain detailed information so our staff can attend to issues with our platform and respond to queries quickly and effectively.