No. BinaryLane is an unmanaged VPS service. You have full administrative access to your BinaryLane servers, enabling you to manage your own servers.

What we support: 

  • The infrastructure layer, and ensuring everything is working up to your VPS. 
  • The network, hardware, virtualisation, our core operating system installs, our control panel, and all related mPanel services to getting and keeping your VPS online.

What we don't provide support for:

  • Issues "within" your VPS, including software installation, configurations and management, or issues with applications or services you run on your VPS.