Customers can migrate their existing VPS between regions (datacenters) without needing to rebuild or clone the server. This process, known as a migration, keeps the server operational throughout with no need for a reboot. At the end of the migration, you may experience a brief network disruption lasting only a few seconds, which is rarely noticeable.

This guide explains the requirements for moving a server along with its limitations and the steps to change its location.

This feature is only available in the new mPanel. If you are not already using the new mPanel, you can switch using the following link: https://www.binarylane.com.au/mpanel/switch. While the new mPanel is in development, you can always switch between the new mPanel and the classic mPanel at any time.

There are some features that will prevent a server migration. To be allowed to migrate between regions, the following must be true: 

• The server must not have IPv6 enabled. You can re-enable IPv6 after the migration, but the server's IPv6 address will change (your server's IPv4 addresses will not change).
  
  
• The server must not have a partner server. You can re-add the partner server if you also migrate the partner to the same region. (Servers in different regions do not need to be partners as there is no way for them to share a host node.)
  
  
• The server cannot be connected to a Load Balancer. You can re-connect the server to the load balancer after the migration if the load balancer is an "Anycast" load balancer.
  

Important: Servers with public IP addresses vs VPC-only servers

Your server can only be migrated to a region within the same region group. Our current region groups are "Australia" and "Singapore".

For example, if your server is in Sydney, it belongs to the Australia region group and can be migrated to Melbourne, Brisbane, or Perth, but not to Singapore. Similarly, servers in Singapore belong to the Singapore region group and cannot be migrated to Australia.

Exception: If your server is in a VPC and does not have any public IP addresses, it can be migrated to any region.

How to Migrate Your Server (Change Location)

1. Disable any restricted features
   
   

   • Turn off IPv6 if it’s enabled.
     
     

   • Remove the server from any load balancer.
     
     

   • Remove any partner-server pairing.
     
     

2. Locate the “Change Region” Option
   
   

   • Log into your BinaryLane account and navigate to your server
     
     

   • From the left-hand navigation pane, select 'Settings'
     
     

   • Select the 'Region' tab
     
     
     
     

3. Select Your New Region
   
   
   

   • Inside the 'Target Region' box, using the dropdown menu, select your desired region, then click `Change Region` button to confirm the change:
     
     
     
     

4. Initiate the Migration
   
   

   • Once you confirm, the system will begin migrating your server. You may see a notification or progress bar indicating the migration status:
     
     

     
     Clicking the ' X ' button will minimise this notification:

     
     
     

   • Because this is a live migration, your server will remain online (with minimal disruption) during the move.
     
     

5. Reconfigure Optional Features
   
   

   • After the move completes, re-enable IPv6 if desired.
     
     

   • If the server was part of an Anycast load balancer, re-add the server to that load balancer.
     
     

Common Questions

1. Will my data be intact after the move?
   
   Yes. The migration process transfers your VPS data to the new region. However, it’s always best practice to have a recent backup before performing any critical operation.
   
   

2. What if I receive an error saying "This server cannot move regions at this time. Please contact support with the message '<your server's primary public IP address> cannot move between regions'?"
   
   This may mean your server’s public IP address is not yet assigned to a region group. In that case, please create a new support ticket and provide the exact error message you received. We will try to allocate your IP address to the correct group. If that isn't possible, we'll help you with other options.
   
   

3. Can I move back to the original region later?
   
   Yes, as long as the same conditions are met (e.g., you disable IPv6, remove the server from load balancers, etc.) and there is sufficient capacity in the original region at that time.
   
   

4. Is this feature available in the old control panel?
   
   The new region migration feature will be available only through our new control panel (and via our CLI or API if you prefer to automate).
   
   

5. How long does the migration take?
   
   Migration time depends mostly on the size of your server’s storage. Migrations can be completed in a few minutes for servers with small storage, but servers with large amounts of storage can take significantly longer. Your server will be online during the entire migration process, and the minor network disruption will only be a few milliseconds at the completion of the migration regardless of how long the migration takes.