A Change of Registrant (CoR) moves a .au domain registered with BinaryLane to a new registrant, for example when a business has been sold or the ABN or ACN the domain is registered to is no longer valid. BinaryLane can start the CoR for you once you have sent us the details below.


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When is a Change of Registrant needed?


A .au domain must be held by an eligible registrant. If the domain's ABN or ACN has been cancelled or deregistered (a sole-trader ABN cancelled, a company deregistered, a business sold, or trust details changed), the renewal notice may say the domain requires action or is not eligible to be renewed. A CoR to an eligible new registrant fixes this. The request usually comes from the new registrant, such as the buyer of the business, a new partner, a trustee or a replacement director; the supporting documents establish eligibility.


What to send us


Send the following in a support request (or as a reply on your existing ticket), with the documents attached:

  1. New ABN/ACN: the ABN or ACN that will be associated with the domain.
  2. Supporting document: a document dated before the old ABN/ACN was deactivated, stating that the domain licence was sold or gifted to the new registrant. For a trust ABN, the trust deed (or the section of it naming the trustee) is the document. Accepted file types are .doc, .pdf, .gif, .jpg and .png.
  3. Other details: anything else relevant to the transfer.

The standard Change of Registrant fee is $14.95. Once we have the documents and details, we start the CoR process.


What a Change of Registrant cannot do


A CoR changes who the registrant is when the current registrant is no longer eligible and the domain licence has been sold or gifted. It is not a way to recover a lost login, and it cannot take a domain from someone who legitimately holds it. To find out who controls a domain, see How to check who controls a domain name, DNS and website hosting.


My .au domain has expired and is in pendingDelete


Once an expired .au domain has passed the point where a CoR is possible and is in pendingDelete status, a CoR can no longer be processed. The domain should become available for normal registration within about 24–48 hours. Check the Register Domain page in mPanel periodically and register it as soon as it shows as available. A released domain is first come, first served.


Someone else has registered my expired domain


If the domain finished deleting and has been registered by another party, it is no longer held by BinaryLane, so we cannot provide an EPP code or transfer it. If it was re-registered using the former registrant's details without your authority:

  1. Look up the domain at whois.auda.org.au to find the new registrar of record.
  2. Contact that registrar directly, explain the unauthorised registration, and ask them to verify the registrant and restore your control. They may ask for the contract of sale, ABN details, identification, or a signed request on company letterhead.
  3. If the registrar cannot resolve it, escalate the matter to auDA. A complaint must be raised with the registrar of record first. See How to Recover a .au Domain Name Through auDA for the eligibility complaint and auDRP options.


If you require assistance, feel free to submit a support ticket at our helpdesk here: Submit a ticket | BinaryLane